Ines Mergel

About me

Welcome to my blog. I am an assistant professor of public administration at the Maxwell School of Citizenship and Public Affairs, Syracuse University. In my research, I am trying to find out how public managers are using their informal networks to find information to get their jobs done. I am using social network analysis techniques to map these complex relationships in order to understand how work “really gets done”. More and more, I hear in my conversations with public managers that online social networking services, such as Facebook, YouTube, Flickr and Twitter are becoming important tools for them. I am interested in finding out how these social networking services can be efficiently used in the public sector. I am lucky to teach classes on topics related to my research. These include new media management in the public sector and social networking classes in the Master of Public Administration program at the Maxwell School.

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Research and Education


August 2008-present

Assistant Professor of Information Management and Public Management
Maxwell School of Public Affairs, Syracuse University

Associated Fellow
Center for Junior Research Fellows
University of Konstanz

2005-2008

Postdoctoral Fellow, Harvard University, Kennedy School of Government
Fellowship of The Program on Networked Governance

Instructor, Harvard Extension School
- Organizational Behavior, Fall 2007-2008
- Organizational and Career Networking for Managers, Spring 2008

Projects:
Knowledge Sharing and Networking among State Health Officials project
Connecting to Congress project
DNA and the Criminal Justice System project
How networkers network project
i4 – Promoting interdisciplinary, interuniversity and international education via ICT: Networks and Behavior

2004-2005
Postdoctoral Fellow, Harvard University, Kennedy School of Government
Fellowship of the National Center for Digital Government

2003-2004
Doctoral Fellow, Harvard University, Kennedy School of Government,
Fellowship of the National Center for Digital Government
Project Coordinator: National Center for Digital Government
Colloquium Rapporteur: Cambridge Colloquium on Complexity and Social Networks

2002-2003
Research Fellow, Harvard University, Kennedy School of Government,
Fellowship of the SNF (Swiss National Fonds)

2002
Member of Jury 32. ISC-Symposium

2000-2001
Editor M&A-Review for Media Industry

1999-2001
Doctoral course work at University of St. Gallen, Switzerland
Major in Information Management

Since 2000
Research Fellow, Prof. Dr. Müller-Stewens,
Institute of Management, University of St. Gallen, Switzerland

1999-2000
Research Fellow, Prof. Dr. Back,
Institute of Information Management, University of St. Gallen, Switzerland

1994-1999
University studies in Business Economics, University of Kassel, Germany
Diploma thesis II: Incentive reward systems for Knowledge Management in Consulting Companies”
Diploma thesis I: “Activity-based costing in service companies”
Fall semester 1996/1997: Rijksuniversiteit te Leiden, Netherlands

Research Assistant, Center for Research in Higher Education and Work,
WZ I, University of Kassel, Germany
Research Assistant, Prof. Dr. G.-M. Hellstern, Business Administration
Research Assistant, Prof. Dr. Winand, Business Informatics

1991-1994
Vocational Training: Master of Business Administration, Berufsakademie Weserbergland, Hameln and Aerzener Maschinenfabrik, Germany

1991
High School Diploma, Humboldt-Gymnasium Bad Pyrmont,
Germany

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