Welcome to my blog! I am an Assistant Professor of Public Administration at the Maxwell School of Citizenship and Public Affairs, Syracuse University.
In my research, I am focusing on how public managers are using their informal networks to find information for mission-related tasks. I am using social network analysis techniques to map these complex relationships in order to understand how work “really gets done”. More and more, I hear in my conversations with public managers that online social networking services, such as Facebook, YouTube, Flickr and Twitter are becoming important tools for them. I am interested in finding out how these social networking services can be efficiently used in the public sector.
Contact: ines_mergel (at) yahoo.com or iamergel (at) maxwell.syr.edu