Welcome to my blog! I am Associate Professor of Public Administration and International Affairs at the Maxwell School of Citizenship and Public Affairs, Syracuse University.
In my research, I am focusing on how public managers are using their informal networks to find information for mission-related tasks. I am using social network analysis techniques to map these complex relationships in order to understand how work “really gets done”.
I am also interested in how government organizations are innovating using new technologies for open innovation and open collaboration.
Contact: iamergel (at) maxwell.syr.edu