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Peer-reviewed journal articles
1. Mergel, I., Mugar, G., Jarrahri, M. H. (2012): Forming and norming social media adoption in the corporate sector, ACM Proceedings of the 2012 iConference, New York, NY, doi>10.1145/2132176.2132196, pp. 152-159.
2. Lazer, D., Ziniel, C., Esterling, K., Neblo, M. (accepted for publication): The multiple institutional logics of innovation, in: International Public Management Journal (accepted for publication in 2011)
3. Binz-Scharf, M. C., Lazer, D., Mergel, I. (2011): Searching for answers: Networks of practice among public administrators, in: ARPA – The American Review of Public Administration, published online March 21, 2011, DOI: 10.1177/0275074011398956.
4. Mergel, I., Gardner, M., Broviak, P., Greeves, B. (2011): MuniGov20, A New Residency Requirement: Local Government Professionals in Second Life, in: Journal of Virtual World Research, Volume 4, Number 2: Goverment & Military, available online.
5. Schweik, C., Mergel, I., Sanford, J., Zhao, J. (2011): Toward Open Public Administration Scholarship, in: Journal of Public Administration Research and Theory (J-PART), Minnowbrook III: A Special Issue, Special Issue Editors: Beth Gazley and David M. Van Slyke, Vol. 21, Supplement 1, January 2011, pp.i175-198.
6. Isett, K., Mergel, I., LeRoux, K., Mischen, P., Rethemeyer, K. (2011): Networks in Public Administration Scholarship: Understanding where we are and where we need to go, in: Journal of Public Administration Research and Theory (J-PART), Minnowbrook III: A Special Issue, Special Issue Editors: Beth Gazley and David M. Van Slyke, Vol. 21, Supplement 1, January 2011, pp.i157-i173
7. Lazer, D., Mergel, I., and Friedman, A. (2009): Co-Citation of Prominent Social Network Articles in Sociology Journals: The Evolving Canon, in: Connections, 29(1): 43-64. ->Parts of this article were contributed to Heyman, K. (2006): “Making Connections”, in: SCIENCE, 4 August 2006 VOL 313, pp. 604-606.
8. Mergel, I., Lazer, D. and Binz-Scharf, M. (2008): Lending a helping hand: Voluntary engagement in a network of professionals, International Journal of Learning and Change (IJLC), Volume 3, Issue 2:5-22.
9. Kuhlenkamp, A., Manouchehri, S., Mergel, I., and Winand, U. (2006): Privatsphäre versus Erreichbarkeit bei der Nutzung von Social Software [trans.: Privacy vs. accessibility using social software], in: HMD – Praxis der Wirtschaftsinformatik, pp. 27-35
Other journal articles
1. Mergel, I. (2012): Open Data Goes Global: Challenges and Solutions, in: PA Times, Open Government Beyond the U.S. Experience, International Supplement, January/Februrary/March 2012, pp. 7-8.
2. Mergel, I. (2011): Crowdsourced Ideas Make Participating in Government Cool Again, in: PA Times, American Society for Public Administration, Vol. 34, No. 4, October 2011, p. 4 & 6, Special Issue: From Bureaucratic to Cool: A Call for Public Service.
3. Lazer, D. and Mergel, I. (2011): Tying the Network Together: Evaluating the Impact of an Intervention into the Advice Network of Public Managers, in: Economics of networks eJournal, Sponsored by Networks, Electronic Commerce and Telecommunications (“NET”) Institute, Vol. 3, No. 100: Jul 25, 2011
4. Mergel, I. (2010): Government 2.0 Revisited: Social Media Strategies in the Public Sector, in: PA Times, American Society for Public Administration, Vol. 33, No. 3, p. 7 & 10. Award Notice: * 2010 H. George Fredrickson PA TIMES Best Article Award (p. 17) *
5. Mergel, I. and Reimann, M. (2000): What is in it for us?, in: InsideKnowledge – The original knowledge management publication, Vol. 3, Issue 10, posted online June 1, 2000.
Authored books
1. Social media in the public sector, book contract with Jossey-Bass/Wiley.
2. Social media field guide for the public sector, book contract with Jossey-Bass/Wiley.
3. Social Network Analysis Workbook: In preparation for submission to publisher, co-authored with Hennig, M., Brandes, U., Pfeffer, J.
4. Mergel, I. (2009): The influence of social networks on the adoption of eLearning practices: Using social network analysis to understand technology diffusion and adoption decisions, Lambert Academic Publishing, Cologne, ISBN 978-3-8383-1083-1.
Peer-reviewed book chapters
14. Mergel, I. & Schweik, C. (2012): Web 2.0 in the Public Sector, in: Downey, E. & Jones, M.: Public Service, Governance and Web 2.0 Technologies, IGI-Global, DOI: 10.4018/978-1-46660-071-3, pp. 269-293. [sample pdf]
13. Mergel, I. (2012): Measuring the effectiveness of social media tools in the public sector, in: Downey, E. & Jones, M.: Public Service, Governance and Web 2.0 Technologies, IGI-Global, DOI: 10.4018/978-1-46660-071-3, pp. 48-64. [sample pdf]
12. Mergel, I. (2011): Government networks, in: Encyclopedia of Social Networking, Editors: Barnett, George, Golson, J. Geoffrey, Sage Publications.
11. Mergel, I. (2011): Network Analysis, in: International Encyclopedia of Political Science, Ed. Bertrand Badie, Dirk Berg-Schlosser, and Leonardo Morlino. Thousand Oaks, CA: SAGE, 2011, 1685-91.
10. Diesner, J., Mergel, I., Carley, K. M. (2011): Network Analysis Software, book chapter, in: Encyclopedia of Social Networking, Editors: Barnett, George, Golson, J. Geoffrey, Sage Publications.
9. Mergel, I. (2011): Public Sector Networks, book chapter, in: Encyclopedia of Social Networking, Editors: Barnett, George, Golson, J. Geoffrey, Sage Publications.
8. Mergel, I. (2010): The use of social media to dissolve knowledge silos in government, in: O’Leary, R., Kim, S. and Van Slyke, D. M. (Editors): The Future of Public Administration, Public Management and Public Service Around the World: The Minnowbrook Perspective, Georgetown University Press, pp. 177-187.
7. Bretschneider, S. I., Mergel, I. (2010): Technology and Public Management Information Systems: Where have we been and where are we going, in: Menzel, D.C., White, H. J.: The State of Public Administration: Issues, Problems and Challenges, M.E. Sharpe Inc., New York, pp. 187-203.
6. Mergel, I. and Hennig, M. (2010): Market Analysis of “Social Network Analysis” Books, in: Stegbauer/Haeussling: “Network research”, VS Verlag fuer Sozialwissenschaften, Springer Fachmedien Wiesbaden GmbH, pp. 931-939.
5. Mergel, I. (2008): Visualizing informal relationships, in: VonKortzfleisch, H./Bohl, O. (Eds.): Wissen Vernetzung Visualisierung, EUL Verlag, Koeln, pp. 129-140.
4. VonKortzfleisch, H. F. O., Mergel, I., Manouchehri, S., and Schaarschmidt, M. (2007): Corporate Web 2.0 Applications: Motives, Organizational Embeddedness, and Creativity, In: Gianfranco Walsh and Berthold Hass (Eds): Web 2.0: Neue Perspektiven im E-Business [trans.: New perspectives in e-business], book chapter, Berlin 2007, pp. 73-87
3. Mergel, I. and Langenberg, T. (2007): Sustainability of Online Ties, in: Friemel, T. (Ed.): Applications of Social Network Analysis, UVK – Universitätsverlag Konstanz, Konstanz – Germany, pp. 51-71
2. Mergel, I. (2007): From Computerization to Convergence: The Case of E-Government in Singapore, In: Mayer-Schoenberger, V./Lazer. D. (Eds.): From E-Gov to I-Gov: E-Government in the 21st Century, Boston, MIT Press
1. VonKortzfleisch, H. F. O./Mergel, I. (2002): Getting over “knowledge is power”: Incentive systems for knowledge management in business consulting firms, in: White, D.: Knowledge Mapping & Management, IRM Press, Hershey, S. 244-253
Work in progress and published working papers
16. Mergel, I. (2012): Supporting Policies, Regulations and Milestones for Government 2.0 in the United States of America (January 27, 2012). Available at SSRN.
15. Mergel, I. (2012): Challenges as Game Changers for Collaborative Knowledge Incubation in the Public Sector (January 27, 2012). Available at SSRN.
14. Greenberg, J., Lazer, D., Binz-Scharf, M., Mergel, I. (2011): Social Constraints, Agency, Inter-Organizational Tie Formation and Knowledge Diffusion, December 26, 2011, Available at SSRN.
13. Mergel, I., Mugar, G., Jarrahi, M. (2011): Forming and norming of social media adoption in the corporate sector, paper accepted for presentation at iConference 2012, Toronto, 7.-10. February, 2012.
12. Lazer, D. & Mergel, I. (2011): Tying the Network Together: Evaluating the Impact of an Intervention into the Advice Network of Public Managers, available on SSRN (July 8, 2011).
11. Accountability 2.0: The use of social media applications in U.S.-based transnational NGOs (with Paloma Raggo and Rachel Sigman). Available on SSRN, recently listed on SSRN’s Top Ten download list for Political Institutions: Parties, Interest Groups & Other Political Organizations eJournal. BHNP Subject Matter eJournals, MRN Business History & Nonprofit Organizations Research Network, Nonprofit Organizations eJournal, PSN: Interest Groups & Peak Associations (Topic), PSN: Transnational Networks (Topic).
10. Mergel, I., Schweik, C. and Fountain, J., “The Transformational Effect of Web 2.0 Technologies on Government” (June, 01 2009). Available on SSRN, recently listed on SSRN’s Top Ten download list for BHNP: Management (Topic) and Nonprofit Organizations eJournal. As of 12/30/2010, your paper has been downloaded 252 times
9. Lazer, D., Mergel, I., Ziniel, C., Esterling, K. and Neblo, M., Networks, Hierarchies, and Markets: Aggregating Collective Problem Solving in Social Systems (June, 02 2009). SSRN’s Top 10 papers for MGT Subject Matter eJournals.
8. Longstaff, P., Mergel, I. and Armstrong, N. J. (2009), Workshop Report: Resilience in Post-Conflict Reconstruction and Natural Disasters (March 9, 2009). Available on SSRN. SSRN’s Top Ten download list for CS: Conflict Resolution/Prevention/Management and MWECDM: Conflict; Conflict Resolution; Alliances
7. Mergel, I. and Armstrong, N. J. (2009): Institutional Resilience Networks in the Public Sector, in: Workshop Report: Resilience in Post-Conflict Reconstruction and Natural Disasters (March 9, 2009), pp. 26.-31. Available on SSRN.
6. Mergel, I. (2009): The use of emerging social media applications as a resilience indicator, in: Workshop Report: Resilience in Post-Conflict Reconstruction and Natural Disasters (March 9, 2009). Available on SSRN.
5. Mergel, I., Lazer, D., and Binz-Scharf, M. (2008): Lending a helping hand: Voluntary Engagement in Knowledge Sharing, Harvard University, Working Paper Number: RWP08-047.
4. Binz-Scharf, M., Lazer, D. and Mergel, I., Searching for Answers: Networks of Practice Among Public Administrators (October 2, 2008). Harvard Kennedy School of Government Working Paper No. RWP08-046. Available on SSRN.
3. Mergel, I., Huerta, T. R., and van Stelle, J. (2007): How do networkers network?, Harvard-Kennedy School of Government Working Paper #PNG07-005
2. Mergel, I. and Hennig, M. (2007): Market Analysis of “Social Network Analysis Books, Harvard-Kennedy School of Government Working Paper #PNG07-003a and #PNG07-003b
1. Mergel, I./Langenberg, T. (2006): What makes online network ties sustainable? A research design proposal to analyze online social networks, Harvard-Kennedy School of Government Working Paper #PNG06-002
Published reports
7. Mergel, I. (forthcoming in 2012): Twitter in Government, IBM Center for The Business of Government, Report “Using Technology” Series.
6. Mergel, I. (2011): Distributed Democracy: SeeClickFix.Com for Crowdsourced Issue Reporting, (January 27, 2012). Available at SSRN.
5. Mergel, I. (2011): Using Wiki’s in Government: A guide for using and maintaining wikis in the public sector, IBM Center for The Business of Government, Report “Using Technology” Series, May 2011
4. Nabatchi, T. & Mergel, I. (2010). Participation 2.0: Using Internet and Social Media Technologies to Promote Distributed Democracy and Create Digital Neighborhoods. In: James H. Svara and Janet V. Denhardt (eds.), White Paper: Promoting Citizen Engagement and Community Building. Phoenix, AZ: Alliance for Innovation, pp. 80-87.
3. Mergel, I. (2009): Maxwell 2.0: Social media applications for teaching, research, and outreach, Report prepared for the Maxwell School’s Dean Mitch Wallerstein, December 2009 (30 pages).
2. Lazer, D. & Mergel, I. (2009): An Evaluation of the Impact of State Health Leadership Initiative on the Social Capital among State Health Officials, prepared for the Robert Wood Johnson Foundation. Project homepage.
1. Euler, D., & Mergel, I., Euler, D. (Ed.), & Metzger, C. (Ed.) (2002). Text und Kontext. Integration von eLearning-Elementen in angloamerikanischen Lehrbüchern. St. Gallen: Institut für Wirtschaftspädagogik. – ISBN 3-906528-22-7.
Doctoral thesis
Mergel, I. (2005): The influence of multiplex network ties on the adoption of eLearning practices – A social network analysis, dissertation thesis, No. 3026, University of St. Gallen, Switzerland
Published conference proceedings
4. Mergel, I. and VonKortzfleisch, H. F. O. (2007): Integrating Stability and Dynamics of Organizational Capabilities Through Informal Knowledge Transfer, In: Mehdi Khosrowpour (Ed.): Managing Worldwide Operations and Communications with Information Technology: 18th Information Resources Management Association International Conference – IRMA, Vancouver, BC, Vancouver
3. VonKortzfleisch, H. V., Mergel, I., and Proll, C. (2007): Potentials of Social Networks for Knowledge Management with Regard to the Development of Stable Competences and Dynamic Capabilities: Conceptualization and Case Study Results, in: Proceedings of the 40th Hawaii International Conference on System Sciences (HICSS-40), Hawaii, HI
2. Mergel, I., Lazer, D., Binz-Scharf, M. (2005): Electronic communication in a geographically dispersed community of forensic scientists, in: dg.o ’05 Proceedings of the 2005 national conference on Digital government research, ICPS: ACM International Conference Proceeding Series, Vol. 89, pp. 299-300.
1. Mergel, I. (2004): What are we talking about? Multiplex network ties and the adoption of eLearning practices, conference: “Applications of Social Network Analysis”, University of Zurich, October 14-15, 2004, Zurich, Switzerland
