Our paper on “Potentials of Social Networks for Knowledge Management with regard to the Development of Stable Competences and Dynamic Capabilities – Conceptualization and Case Study Results” was accepted at the HICSS 2007 conference. My co-authors are PD Harald von Kortzfleisch and Christian Proll (both University of Koblenz, Germany).
Here is the abstract:
“Social knowledge networks are introduced as a strategic means in order to balance between the tensions of the concepts of organizational core competences and dynamic capabilities from a knowledge management perspective. A facilitator for the development of the respective framework is the precise distinction between explicit and non-explicit knowledge. Social knowledge networks are informal with regard to their very character but offer the opportunity to enhance the advantages of stability and reliability of organizational core competences as well as flexibility and dynamics of dynamic capabilities. The results of a case study in the automotive and machine building industry confirm the viability of the new framework by looking at social network ties in the IT department on the basis of information sharing and problem-oriented advice. Overall point of reference is IT Governance, especially the ITIL standard.”Advertisements