The Boston Globe reports today the following article “Municipal complaint? There’s an app for that”  about a new Government 2.0 application: which reminds me of FixMyStreet in the Great Britain.  Citizens can type in their complaint including a zip code. The complaint will be displayed on a Google Mashup and other citizens can comment or vote (e.g., “4 people want this fixed too”).  The results can be sent to Twitter.  Here is a screen shot of the app:


About Ines Mergel

I am Full Professor of Public Administration at the Department of Politics and Public Administration at University of Konstanz, Germany. Previously, I served as Assistant and then Associate Professor (with tenure) at the Maxwell School of Citizenship and Public Affairs, Syracuse University, NY. In my research, I focus on informal social networks in the public sector and the adoption and diffusion of digital service innovations in government organizations. I teach classes on social media management, digital government, public management, and social network analysis.

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