Participation 2.0 white paper

Participation 2.0
Participation 2.0

Tina Nabatchi and I have written a white paper for the report “Connected Communities” edited by James H. Svara and Janet Denhardt, Arizona State University. Our paper, titled “Participation 2.0: Using Internet and Social Media Technologies to Promote Distributed Democracy and Create Digital Neighborhoods” (pp. 80-88) used a citizen engagement framework and matched the theoretical dimensions with evidence from interviews I conducted with city managers and government IT professionals.

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About Ines Mergel

I am Full Professor of Public Administration at the Department of Politics and Public Administration at University of Konstanz, Germany. Previously, I served as Assistant and then Associate Professor (with tenure) at the Maxwell School of Citizenship and Public Affairs, Syracuse University, NY. In my research, I focus on informal social networks in the public sector and the adoption and diffusion of digital service innovations in government organizations. I teach classes on social media management, digital government, public management, and social network analysis.

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