The Future of Public Administration around the World: The Minnowbrook Perspective

Professors O’Leary, Kim and Van Slyke have just published “The Future of Public Administration around the World: The Minnowbrook Perspective” book.

My chapter in the book is titled: “The use of social media to dissolve knowledge silos in government”. I argue that public managers are facing the dilemma of ever increasing, changing and complex mandates to innovate with shrinking budgets. At the same time, they need to tap into existing knowledge so that they don’t reinvent the wheel on a daily basis in their search for innovation. Government itself is a large system of disconnected units, where it is impossible to know in which corner of the system similar problems have occurred and what the remedies are that were used to address the problem. Social media – and especially social networking sites, such as Facebook, Twitter, but also niche networks, such as GovLoop or MuniGov2.0 – can help to build cross-sectional networking ties for public managers to access knowledge already available in (and outside of ) government. Moreover, there are a lot of interesting initiatives underway that help public managers to dissolve the existing bureaucratic knowledge silos that exist as a result of departmental structures (see for example Intellipedia or Diplopedia – and many more).

Email me if you would like to read a copy of the chapter.

Georgetown Press - Minnowbrook perspective

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About Ines Mergel

I am Full Professor of Public Administration at the Department of Politics and Public Administration at University of Konstanz, Germany. Previously, I served as Assistant and then Associate Professor (with tenure) at the Maxwell School of Citizenship and Public Affairs, Syracuse University, NY. In my research, I focus on informal social networks in the public sector and the adoption and diffusion of digital service innovations in government organizations. I teach classes on social media management, digital government, public management, and social network analysis.

13 thoughts on “The Future of Public Administration around the World: The Minnowbrook Perspective

  1. Dear Ms.Mergel

    It would be wonderful to read your views on social media and its impact on governance today. Could you please e-mail me a copy?

    Thanks,

    Ikram

  2. Dear Ms.Mergel

    I have been looking for this book in Thailand but no successd the bookstores will take time about
    4-6 weeks to order so It would be wonderful to read your views on social media and its impact on governance today. Could you kindly send e-mail me a copy? my e-mail :
    p_sarobhas@hotmail.com

    A lot of Thanks,
    Paula

  3. Respected Mam,
    for past 11 days m searching d e-version f d dis well written book, bt unfortunately m not able to get its e-copy. I had an immense interest in administration. I fail to link my knowledge regarding d subject to d existing scenario of d world admin. topic within this book is more than sufficient enough to for an individual to explicitly understand prevailing admin situation in this globalized era. i earnest request to u madam, to kindly e-mail me d soft version f d book if possible. i will b very thankful for ur kindness in my understanding f globalized administration.
    thank u mam

  4. mam gud day can you email me The Future of Public Administration around the World: The Minnowbrook Perspective
    thank u mam

  5. mam gud day, because i’m taking up master in public administration, it ‘s a big help if u could email me The Future of Public Administration around the World: The Minnowbrook Perspective
    thanks so much mam

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