Crowd-sourced Wikis in Government (webinar 11/07/2011)

Reposting the announcement for a free webinar on Crowd-sourced Wikis in Government organized by GSA’s Web Manager University team on Monday, November 7, 2011 at 1:00pm. I will give an overview of what wikis are, how they can be used in government and briefly talk about the 10 case studies I wrote up for an IBM – The Center for the Business of Government report: “Using Wikis in Government“. The recording, slides and additional resources will be available after the webinar for download:


Class Format: Webinar
Date: Monday, November 7, 2011
Time: 1:00 PM–2:00 PM ET
Fee: Free
Presenters: Ines Mergel, Syracuse University
Anne Bermonte, Ontario’s Ministry of Economic Development and Innovation
Allyson Hewitt, SiG@MaRS

Course Description

Social collaboration tools can welcome interested people to contribute ideas that help your agency develop policy. Hear how Ontario, Canada, used a social innovation wiki to gather public input for a policy paper on Social Innovation that helped them implement Ontario’s social innovation strategy.

In this free webinar, Allyson Hewitt from SiG@MaRS, and Anne Bermonte from Ontario’s Ministry of Economic Development and Innovation, will share lessons learned, and discuss the opportunities and ongoing challenges of using social media to develop policy. Syracuse University’s Ines Mergel will discuss her research of federal, state and local agencies’ use of wikis, and how she created a checklist for creating and maintaining a wiki.

Take Aways

  • To share experience using social media to develop policy
  • To communicate lessons learned and outcomes
  • To generate discussion on how Ontario’s experience using social media for policy development compares to other jurisdictions

Who Should Attend

This course is for government web managers, IT specialists, senior managers, and other government staff involved with citizen engagement initiatives and agency social media website operations at any level.

About the Presenters

Ines Mergel is an Assistant Professor of Public Administration at the Maxwell School of Citizenship and Public Affairs, Syracuse University. She teaches graduate-level classes on the use of social media in the public sector, such as Government 2.0 and New Media Management. Her research focuses on the adoption of Web 2.0 in the federal agencies.

Ines is especially interested in innovative forms of collaboration supported by social technologies. She blogs about her research findings on her blog “Social Media in the Public Sector.”

Anne Bermonte is the manager of innovation policy and planning at the Ministry of Economic Development and Innovation. She is a policy and communications expert with municipal, provincial, and private-sector experience. Her responsibilities in the OPS included managing the I&IT organization’s Strategy, Policy and Planning Branch with secretariat responsibilities for supporting senior I&IT governance committees and leading on the province’s electronic identity, authentication and authorization policy. She has also lead strategic research activities related to Ontario’s digital infrastructure and economy.

Anne recently completed a Masters Thesis examining Senior Leaders’ Use of Web 2.0 and Social Media in the OPS.

Allyson Hewitt leads the social innovation programs at MaRS including the Ontario node of the national initiative, Social Innovation Generation (SiG@MaRS). This program supports social entrepreneurs and promotes social innovation under the headings Advise! Convene! Accelerate!

A lifelong social innovator, Allyson most recently worked at SickKids where she led Safe Kids Canada and was a passionate advocate for children. She was also the Executive Director of Community Information Toronto where she initiated 211, providing streamlined access to human service information. For this work she received the Head of the Public Service Award and several other prestigious awards for meritorious public service.

Allyson has been leading and volunteering in not-for-profit organizations for over 25 years. Her academic background is in Criminology, Law, Public Affairs, Voluntary Sector Management and Organizational development including Leading Change.

Content LeadWeb Manager University Team
Page Reviewed/Updated: November 3, 2011


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