GSA Web Manager University: Webinar “Using Wikis in Government”

Today, I participated in a webinar titled “Crowd-sourced Wikis in Government” hosted by GSA’s Web Manager University. The webinar was recorded in will be online tomorrow – will update this blog post then. Here are the slides I used based on my IBM – The Center for the Business of Government report “Using Wikis in Government“:



About Ines Mergel

I am Full Professor of Public Administration at the Department of Politics and Public Administration at University of Konstanz, Germany. Previously, I served as Assistant and then Associate Professor (with tenure) at the Maxwell School of Citizenship and Public Affairs, Syracuse University, NY. In my research, I focus on informal social networks in the public sector and the adoption and diffusion of digital service innovations in government organizations. I teach classes on social media management, digital government, public management, and social network analysis.

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