Facebook lessons tweeted from GSA’s #SocialGov event

I couldn’t keep my eyes off the #socialgov Twitter stream today: GSA was hosting a government-only social media day with great guest speakers from Facebook, Twitter, and Google. The participants were very generous and tweeted soundbites from the speakers. I am linking to a few tweets here to share them with others outside Twitter and the federal government. Btw – follow all of them – always great insights and interesting social media innovations:

Facebook’s Katie Harbarth provided the following insights for community pages:

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About Ines Mergel

I am Full Professor of Public Administration at the Department of Politics and Public Administration at University of Konstanz, Germany. Previously, I served as Assistant and then Associate Professor (with tenure) at the Maxwell School of Citizenship and Public Affairs, Syracuse University, NY. In my research, I focus on informal social networks in the public sector and the adoption and diffusion of digital service innovations in government organizations. I teach classes on social media management, digital government, public management, and social network analysis.

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