#SocialCongress: Brad Fitch, CEO, Congressional Management Foundation reviews social media use by Members of Congress

Bradford Fitch, CEO and President of the Congressional Management Foundation (CMF), joined the “Social media and the 2012 election” class earlier this semester to share insights from a new report on the use of social media by Members of Congress.

Mr. Bradford talked about the many different channels offices are using to respond to their constituents in their home districts. A remarkable take-away from the talk: about 80% of the communication volume is generated by what Mr. Fitch calls “roaring lions”, large professional organizations that are interacting with Members of Congress.

Here are the two videos of Mr. Fitch’s presentation and conversation with the students:

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About Ines Mergel

I am Full Professor of Public Administration at the Department of Politics and Public Administration at University of Konstanz, Germany. Previously, I served as Assistant and then Associate Professor (with tenure) at the Maxwell School of Citizenship and Public Affairs, Syracuse University, NY. In my research, I focus on informal social networks in the public sector and the adoption and diffusion of digital service innovations in government organizations. I teach classes on social media management, digital government, public management, and social network analysis.

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