Twitter Best Practices Page for Government

Twitter has created a Best Practices page that provides information for what they call different types of industries, including television, government, sports, news, music, nonprofits, and faith.

The government page includes suggestions for Twitter townhalls, Tweet Chats, Twitter alerts, live tweeting, Twitter timelines on government homepages, photos in government tweets, and even suggestions on how to use Twitter for policy change.


About Ines Mergel

I am Full Professor of Public Administration at the Department of Politics and Public Administration at University of Konstanz, Germany. Previously, I served as Assistant and then Associate Professor (with tenure) at the Maxwell School of Citizenship and Public Affairs, Syracuse University, NY. In my research, I focus on informal social networks in the public sector and the adoption and diffusion of digital service innovations in government organizations. I teach classes on social media management, digital government, public management, and social network analysis.

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