The report highlights four different social networking sites (think: Government’s own internal Facebook) that are designed to increase collaboration and knowledge sharing opportunities among public servants. The insights are based on qualitative interviews I conducted with public managers who were in charge of designing the social Intranet sites and a review of the existing press coverage and academic literature on enterprise social technologies.
I included four different cases at different maturity stages and with different audiences and purposes:
- The Department of State’s Corridor site
- The intelligence community’s iSpace
- NASA’s SpaceBook, and
- The Government of Canada’s GCconnex site.
The full report is available via IBM’s report page here.
Here are a few media articles that covered the report:
- Sharing Expertise within your Agency by John Kamensky in Government Executive
- New Technologies for Knowledge Sharing by Steve Kelman in FCW’s The Lectern Blog
- The “De-Siloization” of Knowledge in Government by John Kamensky on the IBM The Center for the Business of Government blog
- Crowdsourcing: the democratization of organizational production by Steve Kelman in FCW’s The Lectern Blog
- Tech Savvy: Steve Case on Surfing the Internet’s Next Big Wave by Theodore Kinni in MIT Sloan Management Review
Please let me know if you have any questions!