Agile: A New Way of Governing

By Ines Mergel, Sukumar Ganapati, Andy Whitford Pre-print accepted for publication in Public Administration Review Full reference: Mergel, I., Ganapati, S., Whitford, A. (2020): Agile: A New Way of Governing, in: Public Administration Review, published online on May 18, 2020. Abstract The evolving concept of agile has fundamentally changed core aspects of software design, projectContinue reading “Agile: A New Way of Governing”

How can the Government be Agile?

by Ines Mergel, Andrew Whitford, Sukumar Ganapati Pre-print version accepted for publication in PA Times Abstract We sometimes dismiss Agile methods too easily – that they are nothing but colorful post-its and hype. Our goal here is to help public managers see how Agile concepts can be part of the standard toolbox of teams andContinue reading “How can the Government be Agile?”

New article analyzing the context in which digital service teams emerge

I just published a new article in Government Information Quarterly on digital service teams. In this article, I apply an existing framework of context to explain how digital service teams emerged in nine different countries. The paper is available in open access format online: Suggested citation: Mergel, I. (2019): Digital service teams in government, in:Continue reading “New article analyzing the context in which digital service teams emerge”

New article: Agile government: Systematic literature review and future research

Together with Yiwei Gong and John Bertot, I edited a special issue for Government Information Quarterly on agile government. For our introduction, we conducted a systematic literature review of articles published on the subject during the last decades and provided guidance for future research. Abstract Governments need to adapt to changes in their internal andContinue reading “New article: Agile government: Systematic literature review and future research”

A timeline of national digital service team start-ups

National governments are creating digital service teams at an accelerated speed. I have written about their approaches, team compositions, and outcomes in a report published by IBM’s Center for the Business of Government last year and expanded on it in this interview. My report mostly focused on the U.S. Digital Service Team and 18F, andContinue reading “A timeline of national digital service team start-ups”

New article published: Agile Innovation Management in Government: A Research Agenda

I wrote a paper based on my interviews with CTOs and digital service innovators in the U.S. federal government. The goal of the paper is to bring together the elements that lead to innovations in digital service delivery. I contrast traditional software development processes with elements of an agile innovation management approach. The result isContinue reading “New article published: Agile Innovation Management in Government: A Research Agenda”