A timeline of national digital service team start-ups

National governments are creating digital service teams at an accelerated speed. I have written about their approaches, team compositions, and outcomes in a report published by IBM’s Center for the Business of Government last year and expanded on it in this interview. My report mostly focused on the U.S. Digital Service Team and 18F, andContinue reading “A timeline of national digital service team start-ups”

Award: Research stipend from IBM’s The Center for the Business of Government

  IBM – The Center for the Business of Government has announced a new round of winners of their research stipends. I won an award to write about my research on digital service transformation in the U.S. federal government. Here is the announcement text: The Center for The Business of Government continues to support research byContinue reading “Award: Research stipend from IBM’s The Center for the Business of Government”

IBM Report: Social Intranet – Insights on Managing and Sharing Knowledge Internally

IBM The Center for the Business of Government has published my new practitioner report titled “The Social Intranet – Insights on Managing and Sharing Knowledge Internally”. The report highlights four different social networking sites (think: Government’s own internal Facebook) that are designed to increase collaboration and knowledge sharing opportunities among public servants. The insights are basedContinue reading “IBM Report: Social Intranet – Insights on Managing and Sharing Knowledge Internally”

Ready to Govern: Planning the transition into public management (fast)

Last week, my colleagues Tina Nabatchi, Sean O’Keefe, David Van Slyke and I participated in the initial “Ready to Govern” event organized by the Partnership for Public Service and IBM’s Center for the Business of Government. Among the participants were colleagues from other Public Management departments around the country, practitioners from technology and consulting companies, asContinue reading “Ready to Govern: Planning the transition into public management (fast)”