1. New Technologies for Knowledge Sharing by Steve Kelman in FTC’s The Lectern Blog, March 28, 2016

  2. Sharing Expertise within your Agency by John Kamensky in Government Executive, March 23, 2016

  3. The “De-Siloization” of Knowledge in Government by John Kamensky on the IBM The Center for the Business of Government blog, March 22, 2016

  4. FedScoop: EPA defiant on social media ‘propaganda’ ruling, December 18, 2015

  5. Government Executive: Embracing Negative Feedback, October 8, 2015

  6. SU News: Election 2016: Creating a ‘Roadmap’ for Next Administration, June 4, 2015

  7. FedScoop: Interior explores Periscope, bids farewell to digital guru, April 30, 2015

  8. INSCT, Moynihan Present Social Media Findings to Local Emergency Managers, November 19, 2014

  9. Federal News Radio Interview, Social Media Metrics for Government, June 19, 2014
  10. Government Executive: Social Media Metrics for Government: A Manager’s Handbook, June 10, 2014
  11. StarTribune: Bookshelf: “Social Media in the Public Sector Field Guide“,  March 16, 2013.
  12. New York Times: A New Website Warns Small Business Owners of Coming Regulations, by Robb Mandelbaum, February 1, 2013.
  13. FedScoop: Social media in the public sector – podcast, January 14, 2013
  14. Information Week: The Government Leader’s Guide To Social Media, book review, David F. Carr, January 10, 2013
  15. New Books in Political Science: Social Media in the Public Sector, podcast series produced by Heath Brown, December 16, 2012.
  16. Government Technology Magazine: Social Media Field Guide Author Interview, November 28, 2012.
  17. Syracuse University News: Social media become vital tool in business, presidential campaign, September 4, 2012
  18. Korean Times: Why Psy and not JYP? by Jason Lim, September 21, 2012
  19. Donau Kurier: Wahlkampf 2.0: Im Rennen um das Weisse Haus spionieren die Kandidaten bei ihren Waehlern – ganz legal, by Claudia Lohmeyer, September 21, 2012
  20. Syracuse University News: Social media become vital tool in business, presidential campaign, September 4, 2012
  21. MSNBC Today on the Trail: Hashtag Homework – Students study social side of election,  August 24, 2012
  22. NPR/WRVO: Studying the Political Science of Social Media, August 20, 2012
  23. ABC Channel 9, “Pollsters using social media to gauge popularity of candidates“, August 14, 2012 (incl. video)
  24. Federal Computer Week: “Twitter Guide for the Perplexed“, August 08, 2012.
  25. Review of Ines Mergel’s “A Manager’s Guide to Designing a Social Media Strategy, posted by IBM Center for the Business of Government, August 3, 2012
  26. “GAO’s Web 2.0 proposals could stifle digital innovation“, August 1, 2012.
  27. “11 tips for crafting your social media policy“, July 30, 2012.
  28. Press release for my “Social Media and the 2012 Election” class this fall with live coverage of guest speakers and updates on my blog.
  29. What a Twitter map can and cannot tell: Quoted in article on Gates Foundation Twitter network based on my Twitter analysis here (February 2012).
  30. GSA Web Manager University webinar, November 7, 2011: “Crowd-Sourced Wikis in Government
  31. Mergel, I. (2011): Crowdsourced Ideas Make Participating in Government Cool Again, in: PA Times, American Society for Public Administration, Vol. 34, No. 4, October 2011, p. 4 & 6, Special Issue: From Bureaucratic to Cool: A Call for Public Service.
  32. Quoted in: Demcrat and “For elected officials, social media tools present new challenges” (07/16/2011)
  33. My Government 2.0 Syllabus is featured on the Open Government flagship site (05/16/2011)
  34. My Government 2.0 Revisited: Social Media Strategies in the Public Sector wins the 2010 H. George Fredrickson PA TIMES Best Article Award (02/28/2011)
  35. USA Today: Governors on YouTube (pdf) (10/22/2010)
  36. PostCrescent: Governors send unfiltered message to public with YouTube videos (pdf) (10/22/2010)
  37. Explorer: Governments try social media (09/15/2010)
  38. Mergel, I. (2010): Government 2.0 Revisited: Social Media Strategies in the Public Sector, in: PA Times, American Society of Public Administration, Vol. 33, No. 3, p. 7 & 10.
  39. From Zero to 2.0: How social media can change collaboration in government (Video), presentation to Maxwell’s CNY Alumni