Welcome to my blog! I am Associate Professor of Public Administration and International Affairs at the Maxwell School of Citizenship and Public Affairs, Syracuse University.

I study how public managers are using their informal networks to find information for mission-related tasks.I am using social network analysis techniques to map these complex relationships in order to understand how work “really gets done”. In addition, I am interested in the adoption and diffusion of innovative social technologies for knowledge sharing and online collaboration. I prefer to conduct interviews with public managers to understand their decision making and strategies to implement social technologies.

Contact: ines.mergel [@] gmail.com