Welcome to my blog! I am full professor of Public Administration in the Department of Politics and Public Administration at the University of Konstanz, Germany.

Before I joined the faculty at the University of Konstanz in August 2016, I served as Assistant and then Associate Professor at Syracuse University’s Maxwell School of Citizenship and Public Affairs (2008-2016), and completed an extended research visit at Harvard’s Kennedy School of Government (2002-2008).

I received a Doctor of Business Administration (Dr. oec.) from the University of St. Gallen, Switzerland (1999-2006), and an MA and BA-equivalent in Business Economics from the University of Kassel, Germany (1991-1996).

I study how public managers are using their informal networks to find information for mission-related tasks and transform their agencies to reflect the expectations of their stakeholders. I am using social network analysis techniques to map these complex relationships in order to understand how work “really gets done”. In addition, I am interested in the adoption and diffusion of innovative social technologies for knowledge sharing and online collaboration. I prefer to conduct interviews with public managers to understand their decision making and strategies to implement innovations.

Contact: ines.mergel [@] uni-konstanz.de