Articles & Book chapters

 

Scroll down to see articles, editorials, book chapters, and other publications.

Peer-reviewed journal articles

  1. Mergel, I. (2017): Building Holistic Evidence for Social Media Impact, in: Public Administration Review, XX(X), pp. xxx-xxx.
  2. Mergel, I. (2017)Drivers and Barriers for Open Innovation in the Public Sector, in: Public Management Review, Special Issue: Digital Government and Public Management, XX(X), pp. xxx-xxx.
  3. Mergel, I., Rethemeyer, K., Isett, K. (2016): Big Data in Public Affairs, in: Public Administration Review, 76(6), pp.928–937.
  4. Mergel, I. (2016): Agile Innovation Management: A Research Agenda, in press in: Government Information Quarterly, 33(3), pp. 516-523. http://dx.doi.org/10.1016/j.giq.2016.07.004.
  5. Mergel, I. (2016): Big Data in Public Affairs Education, in: Journal of Public Affairs Education, Special Issue: Information Technology and Public Affairs Education, 22(2), pp. 231-248.
  6. Wukich, C., Mergel, I. (2016): Reusing Social Media Information in the Public Sector, in: Government Information Quarterly, 33(2), pp. 305-312.
  7. Shiffman, J., Quissell, K., Schmitz, H. P., Pelletier, D. L., Smith, S. L., Berlan, D., Gneiting, U., Van Slyke, D., Mergel, I., Rodriguez, M., Walt, G. (2016): A Framework on the Emergence and Effectiveness of Global Health Networks, in: Health Policy and Planning, doi: 10.1093/heapol/czu04
  8. Mergel, I. (2015): Social Media Institutionalization in the U.S. Federal Government, in: Government Information Quarterly, 33(1), pp. 142-148.
  9. Mergel, I. (2015): Open Collaboration in the Public Sector: The Case of Social Coding on Github, in: Government Information Quarterly, Vol. 32(4), pp. 464-472, doi.org/10.1016/j.giq.2015.09.004.
  10. Wukich, C., Mergel, I. (2015): Closing the Citizen-Government Communication Gap: Content, Audience, and Network Analysis of Government Tweets, in: Journal of Homeland Security and Emergency Management, 12(3), pp. 707-735.
  11. Mergel, I. (2015): Opening Government: Designing Open Innovation Processes to Collaborate with External Problem Solvers, in: Social Science Computer Review, Special Issue on Open Government, 33(5), pp. 599-612.
  12. Mergel, I.: The Long Way from Government Open Data to Mobile Health Apps: Overcoming Institutional Barriers in the U.S. Federal Government, JMIR mHealth, 2(4):e58, doi: 10.2196/mhealth.3694.
  13. Mergel, I. (2014): Social Media Adoption: Toward a Representative, Responsive, or Interactive Government?, in: dg.o ’14 Proceedings of the 15th Annual International Conference on Digital Government Research, doi: http://dx.doi.org/10.1145/2612733.2612740.
  14. Lecy, J., Mergel, I., Schmitz, H. P. (2014): Networks in Public Administration:  Current Scholarship in Review, in: Public Management Review, 16:5, pp. 643-665.
  15. Mergel, I., Bretschneider, S.I., Louis, C., Smith, J. (2014): The Challenges of Challenge.gov: Adopting Private Sector Business Innovations in the Federal Government, in: HICSS ’14 Proceedings of the 2014 47th Hawaii International Conference on System Sciences, pp. 2073-2082.
  16. Mergel, I., Desouza, K. (2013): Implementing Open Innovation in the Public Sector: The Case of Challenge.gov, in: Public Administration Review (PAR), 73:6, pp. 882-890.
  17. Mergel, I. (2013): A Framework for Interpreting Social Media Interactions in the Public Sector, in: Government Information Quarterly, 30(4), pp. 327–334, http://dx.doi.org/10.1016/j.giq.2013.05.015.
  18. Mergel, I. (2013): The Future of New Technologies in the Public Sector, in: International Affairs Forum, doi: 10.1080/23258020.2013.824252 (online: 08/29/2013).
  19. Kwak, N., Mergel, I., Parycek, P., Skoric, M. (2013): Transformation of Citizenship and Governance in Asia: The Challenges of Social and Mobile Media in Asia, in: eJournal of eDemocracy and Open Government, 5:1, pp. i-iii.
  20. Mergel, I.:  Social media adoption and resulting tactics in the U.S. federal government, in: Government Information Quarterly (GIQ), Vol. 30, Issue 2, pp. 123-130.
  21. Mergel, I., Bretschneider, S. (2013): A Three-Stage Adoption Process for Social Media Use in Government, in: Public Administration Review (PAR), doi: 10.1111/puar.12021.
  22. Mergel, I. (2013): Designing a social media strategy, in: The Public Manager, Spring 2013, pp.26-29.
  23. Mergel, I. (2012): The social media innovation challenge in the public sector, in: Information Polity, special issue: “e-Government 3.0: ICT and Public Administration in the Coming Decade”, Volume 17, Number 3-4, pp. 281-292.
  24. Mergel, I. (2012): Connecting to Congress: Twitter use by Members of Congress, in: Journal of Policy Advice and Political Consulting, 3/2012, pp. 108-114.
  25. Mergel, I. (2012): The Public Manager 2.0: Preparing the Social Media Generation for the Networked Workplace, in: Journal of Public Affairs Education (JPAE), 18:3, pp. 467-492.
  26. Mergel, I., Mugar, G., Jarrahri, M. H. (2012): Forming and norming social media adoption in the corporate sector, ACM Proceedings of the 2012 iConference, New York, NY, doi>10.1145/2132176.2132196, pp. 152-159.
  27. Binz-Scharf, M. C., Lazer, D., Mergel, I. (2012): Searching for answers: Networks of practice among public administrators, in: ARPA – The American Review of Public Administration, 42(2), pp. 202-225.
  28. Lazer, D., Mergel, I., Ziniel, C., Esterling, K., Neblo, M. (2011): The multiple institutional logics of innovation, in: International Public Management Journal, 14(3), pp. 311-340.
  29. Mergel, I., Gardner, M., Broviak, P., Greeves, B. (2011): MuniGov20, A New Residency Requirement: Local Government Professionals in Second Life, in: Journal of Virtual World Research, Volume 4, Number 2: Goverment & Military, available online.
  30. Schweik, C., Mergel, I., Sanford, J., Zhao, J. (2011): Toward Open Public Administration Scholarship, in: Journal of Public Administration Research and Theory (J-PART), Minnowbrook III: A Special Issue, Special Issue Editors: Beth Gazley and David M. Van Slyke, Vol. 21, Supplement 1, January 2011, pp. i175-198.
  31. Isett, K., Mergel, I., LeRoux, K., Mischen, P., Rethemeyer, K. (2011): Networks in Public Administration Scholarship: Understanding where we are and where we need to go, in: Journal of Public Administration Research and Theory (J-PART), Minnowbrook III: A Special Issue, Special Issue Editors: Beth Gazley and David M. Van Slyke, Vol. 21, Supplement 1, January 2011, pp. i157-i173
  32. Lazer, D., Mergel, I., and Friedman, A. (2009): Co-Citation of Prominent Social Network Articles in Sociology Journals: The Evolving Canon, in: Connections, 29(1): 43-64. ->Parts of this article were contributed to Heyman, K. (2006): “Making Connections”, in: SCIENCE, 4 August 2006, VOL 313, pp. 604-606.
  33. Mergel, I., Lazer, D. and Binz-Scharf, M. (2008): Lending a helping hand: Voluntary engagement in a network of professionals, International Journal of Learning and Change (IJLC), Volume 3, Issue 2:5-22.
  34. Kuhlenkamp, A., Manouchehri, S., Mergel, I., and Winand, U. (2006): Privatsphäre versus Erreichbarkeit bei der Nutzung von Social Software [trans.: Privacy vs. accessibility using social software], in: HMD – Praxis der Wirtschaftsinformatik, pp. 27-35

Peer-reviewed book chapters

  1. Mergel, I.: Social Media Communication Modes in the Public Sector, in: Routledge Handbook of Information Technology in Government, edited by Michael Ahn and Yu Che Chen, accepted for publication.
  2. Mergel, I.: Social Media in the Public Sector, in: Dubnick, M.; Bearfield, D.: Encyclopedia of Public Administration and Public Policy, Taylor & Francis Group, accepted for publication, pp. 3018-3021.
  3. Isett, K.R., Mergel, I., Leroux, K., Mischen, P.A., Rethmeyer, R. K. (2012): Networks in Public Administration Research: Understanding where we are and where we need to go, in: Inter-Organizational Relations (Cropper, Ebers, and Ring eds.). San Francisco: Sage.
  4. Mergel, I. (2015): Breaking the Silos of Silence: The importance of new forms of knowledge incubation for policy informatics, accepted for publication in: Johnston, E.: Policy Informatics Handbook, Routledge.
  5. Mergel, I. & Schweik, C. (2012): Web 2.0 in the Public Sector, in: Downey, E. & Jones, M.: Public Service, Governance and Web 2.0 Technologies, IGI-Global, DOI: 10.4018/978-1-46660-071-3, pp. 269-293. [sample pdf]
  6. Mergel, I. (2012): Measuring the effectiveness of social media tools in the public sector, in: Downey, E. & Jones, M.: Public Service, Governance and Web 2.0 Technologies, IGI-Global, DOI: 10.4018/978-1-46660-071-3, pp. 48-64. [sample pdf]
  7. Mergel, I. (2011): Government networks, in: Encyclopedia of Social Networking, Editors: Barnett, George, Golson, J. Geoffrey, Sage Publications.
  8. Mergel, I. (2011): Network Analysis, in: International Encyclopedia of Political Science,  Ed. Bertrand Badie, Dirk Berg-Schlosser, and Leonardo Morlino. Thousand Oaks, CA: SAGE, 2011, 1685-91.
  9. Diesner, J., Mergel, I., Carley, K. M. (2011): Network Analysis Software, book chapter, in: Encyclopedia of Social Networking, Editors: Barnett, George, Golson, J. Geoffrey, Sage Publications
  10. Mergel, I. (2011): Public Sector Networks, book chapter, in: Encyclopedia of Social Networking, Editors: Barnett, George, Golson, J. Geoffrey, Sage Publications.
  11. Mergel, I. (2010): The use of social media to dissolve knowledge silos in government, in: O’Leary, R., Kim, S. and Van Slyke, D. M. (Editors): The Future of Public Administration, Public Management and Public Service Around the World: The Minnowbrook Perspective, Georgetown University Press, pp. 177-187.
  12. Bretschneider, S. I., Mergel, I. (2010): Technology and Public Management Information Systems: Where have we been and where are we going, in: Menzel, D.C., White, H. J.: The State of Public Administration: Issues, Problems and Challenges, M.E. Sharpe Inc., New York, pp. 187-203.
  13. Mergel, I. and Hennig, M. (2010): Market Analysis of “Social Network Analysis” Books, in: Stegbauer/Haeussling: “Network research”, VS Verlag fuer Sozialwissenschaften, Springer Fachmedien Wiesbaden GmbH, pp. 931-939.
  14. Mergel, I. (2008): Visualizing informal relationships, in: VonKortzfleisch, H./Bohl, O. (Eds.): Wissen Vernetzung Visualisierung, EUL Verlag, Koeln, pp. 129-140.
  15. VonKortzfleisch, H. F. O., Mergel, I., Manouchehri, S., and Schaarschmidt, M. (2007): Corporate Web 2.0 Applications: Motives, Organizational Embeddedness, and Creativity, In: Gianfranco Walsh and Berthold Hass (Eds): Web 2.0: Neue Perspektiven im E-Business [trans.: New perspectives in e-business], book chapter, Berlin 2007, pp. 73-87
  16. Mergel, I. and Langenberg, T. (2007): Sustainability of Online Ties, in: Friemel, T. (Ed.): Applications of Social Network Analysis, UVK – Universitätsverlag Konstanz, Konstanz – Germany, pp. 51-71
  17. Mergel, I. (2007): From Computerization to Convergence: The Case of E-Government in Singapore, In: Mayer-Schoenberger, V./Lazer. D. (Eds.): From E-Gov to I-Gov: E-Government in the 21st Century, Boston, MIT Press
  18. VonKortzfleisch, H. F. O. and Mergel, I. (2002): Getting over “knowledge is power”: Incentive systems for knowledge management in business consulting firms, in: White, D.: Knowledge Mapping & Management, IRM Press, Hershey, S. 244-253

Published working papers

Mergel, I. (2012): Supporting Policies, Regulations and Milestones for Government 2.0 in the United States of America (January 27, 2012). Available at SSRN.

Mergel, I. (2012): Challenges as Game Changers for Collaborative Knowledge Incubation in the Public Sector (January 27, 2012). Available at SSRN.

Greenberg, J., Lazer, D., Binz-Scharf, M., Mergel, I. (2011): Social Constraints, Agency, Inter-Organizational Tie Formation and Knowledge Diffusion, December 26, 2011, Available at SSRN.

Mergel, I., Mugar, G., Jarrahi, M. (2011): Forming and norming of social media adoption in the corporate sector, paper accepted for presentation at iConference 2012, Toronto, 7.-10. February, 2012.

Lazer, D. & Mergel, I. (2011): Tying the Network Together: Evaluating the Impact of an Intervention into the Advice Network of Public Managers, available on SSRN (July 8, 2011).

Raggo, P., Mergel, I., Sigman, R. (2010): Accountability 2.0: The use of social media applications in U.S.-based transnational NGOs. Available on SSRN, recently listed on SSRN’s Top Ten download list for Political Institutions: Parties, Interest Groups & Other Political Organizations eJournal. BHNP Subject Matter eJournals, MRN Business History & Nonprofit Organizations Research Network, Nonprofit Organizations eJournal, PSN: Interest Groups & Peak Associations (Topic), PSN: Transnational Networks (Topic).

Mergel, I., Schweik, C. and Fountain, J., “The Transformational Effect of Web 2.0 Technologies on Government” (June, 01 2009). Available on SSRN, recently listed on SSRN’s Top Ten download list for BHNP: Management (Topic) and Nonprofit Organizations eJournal. As of 12/30/2010, your paper has been downloaded 252 times

Lazer, D., Mergel, I., Ziniel, C., Esterling, K. and Neblo, M., Networks, Hierarchies, and Markets: Aggregating Collective Problem Solving in Social Systems (June, 02 2009). SSRN’s Top 10 papers for MGT Subject Matter eJournals.

Longstaff, P., Mergel, I. and Armstrong, N. J. (2009), Workshop Report: Resilience in Post-Conflict Reconstruction and Natural Disasters (March 9, 2009). Available on SSRN. SSRN’s Top Ten download list for CS: Conflict Resolution/Prevention/Management and MWECDM: Conflict; Conflict Resolution; Alliances

Mergel, I. and Armstrong, N. J. (2009): Institutional Resilience Networks in the Public Sector, in: Workshop Report: Resilience in Post-Conflict Reconstruction and Natural Disasters (March 9, 2009), pp. 26.-31. Available on SSRN.

Mergel, I. (2009): The use of emerging social media applications as a resilience indicator, in: Workshop Report: Resilience in Post-Conflict Reconstruction and Natural Disasters (March 9, 2009). Available on SSRN.

Mergel, I., Lazer, D., and Binz-Scharf, M. (2008): Lending a helping hand: Voluntary Engagement in Knowledge Sharing, Harvard University, Working Paper Number: RWP08-047.

Binz-Scharf, M., Lazer, D. and Mergel, I., Searching for Answers: Networks of Practice Among Public Administrators (October 2, 2008). Harvard Kennedy School of Government Working Paper No. RWP08-046. Available on SSRN.

Mergel, I., Huerta, T. R., and van Stelle, J. (2007): How do networkers network?, Harvard-Kennedy School of Government Working Paper #PNG07-005

Mergel, I. and Hennig, M. (2007): Market Analysis of “Social Network Analysis Books, Harvard-Kennedy School of Government Working Paper #PNG07-003a and #PNG07-003b

Mergel, I./Langenberg, T. (2006): What makes online network ties sustainable? A research design proposal to analyze online social networks, Harvard-Kennedy School of Government Working Paper #PNG06-002

Editorials and other journal articles

  1. Mergel, I. (2013): Follow Philly’s lead and dive into the big data future, in: NextGov.com, March 26, 2013.
  2. Mergel, I. (2013): New guide offers tips for collaborating across agencies, in: NextGov.com, February 11, 2013.
  3. Mergel, I. (2012): The Role of Social Media in the 2012 Election, in: PA Times, December 2012, p. 6.
  4. Mergel, I. (2012): Tool helps agencies manage social media messaging, NextGov.com, 10/22/12.
  5. Mergel, I. (2012): Creating Online Audiences That Break the Language Barrier, NextGov.com, 09/13/2012.
  6. Mergel, I. (2012): Does the Public Have an Appetite for Political Cookies?, NextGov.com, 09/05/2012.
  7. Mergel, I. (2012): How to Engage the Public to Promote Your Mission, NextGov.com, 09/04/2012.
  8. Mergel, I. (2012): Twitter-Shitstorm verdrängt die inhaltlichen Themen des GOP-Parteitags, Spetember 3, 2012, in: Die Zeit (German weekly newspaper).
  9. Mergel, I. (2012): GAO’s Web 2.0 Proposals Could Stifle Digital Innovation, NextGov.com, 08/01/2012.
  10. Mergel, I. (2012): Designelemente einer Strategie: Social Media Policy in der öffentlichen Verwaltung, in: Behörden Spiegel, Nr. VII, 28. Jg., 27. Woche, July 2012, p. 26. [in German].
  11. Mergel, I. (2012): 11 Tips for Crafting Your Social Media Policy, NextGov.com, 07/30/2012.
  12. Mergel, I. (2012): Social-Media-Taktiken der US-Bundesbehörden, in: Behörden Spiegel, Nr. VI, 28. Jg., 23. Woche, June 2012, p. 21. [in German].
  13. Mergel, I. (2012): Rahmenvertraege und “Text-only” – Notwendige Regulierungen von Social-Media-Applikationen in U.S. Bundesbehörden, in: Behörden Spiegel, Nr. V, 28. Jg., 19. Woche, May 2012, p. 18. [in German].
  14. Mergel, I. (2012): Vom Wilden Westen zum Standard: Nutzung von Social Media-Anwendungen in den US-Bundesbehoerden, in: Behörden Spiegel, Nr. IV, 28. Jg., 15. Woche, April 2012, p. 17. [in German].
  15. Mergel, I. (2012): Open Data Goes Global: Challenges and Solutions, in: PA Times, Open Government Beyond the U.S. Experience, International Supplement, January/Februrary/March 2012, pp. 7-8.
  16. Mergel, I. (2011): Crowdsourced Ideas Make Participating in Government Cool Again, in: PA Times, American Society for Public Administration, Special Issue: From Bureaucratic to Cool: A Call for Public Service, Vol. 34, No. 4, October 2011, p. 4 & 6.
  17.  Lazer, D. & Mergel, I. (2011): Tying the Network Together: Evaluating the Impact of an Intervention into the Advice Network of Public Managers, in: Economics of networks eJournal, Sponsored by Networks, Electronic Commerce and Telecommunications (“NET”) Institute, Vol. 3, No. 100: Jul 25, 2011.
  18. Mergel, I. (2010): Government 2.0 Revisited: Social Media Strategies in the Public Sector, in: PA Times, American Society for Public Administration, Vol. 33, No. 3, p. 7 & 10. Award Notice: * 2010 H. George Fredrickson PA TIMES Best Article Award (p. 17) *
  19. Chinese version: Mergel, I. (2012): Gov 2.0 Revisited: Social Media Strategies in the Public Sector. Journal of Chinese Public Administration. Vol. 28, Issue 7 (July), Page 128. (in Chinese).
  20. Mergel, I. & Reimann, M. (2000): What is in it for us?, in: InsideKnowledge – The original knowledge management publication, Vol. 3, Issue 10, posted online June 1, 2000.

 

 

Doctoral thesis

Mergel, I. (2005): The influence of multiplex network ties on the adoption of eLearning practices – A social network analysis, dissertation thesis, No. 3026, University of St. Gallen, Switzerland

Published conference proceedings

Mergel, I. and VonKortzfleisch, H. F. O. (2007): Integrating Stability and Dynamics of Organizational Capabilities Through Informal Knowledge Transfer, In: Mehdi Khosrowpour (Ed.): Managing Worldwide Operations and Communications with Information Technology: 18th Information Resources Management Association International Conference – IRMA, Vancouver, BC, Vancouver

VonKortzfleisch, H. V., Mergel, I., and Proll, C. (2007): Potentials of Social Networks for Knowledge Management with Regard to the Development of Stable Competences and Dynamic Capabilities: Conceptualization and Case Study Results, in: Proceedings of the 40th Hawaii International Conference on System Sciences (HICSS-40), Hawaii, HI

Mergel, I., Lazer, D., Binz-Scharf, M. (2005): Electronic communication in a geographically dispersed community of forensic scientists, in: dg.o ’05 Proceedings of the 2005 national conference on Digital government research, ICPS: ACM International Conference Proceeding Series, Vol. 89, pp. 299-300.

Mergel, I. (2004): What are we talking about? Multiplex network ties and the adoption of eLearning practices, conference: “Applications of Social Network Analysis”, University of Zurich, October 14-15, 2004, Zurich, Switzerland


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