New IBM Report: A Manager’s Guide to Assessing the Impact of Government Social Media Interactions

IBM’s Center for the Business of Government has published a new report: “A Manager’s Guide to Assessing the Impact of Government Social Media Interactions“. This new report addresses the key question of how government should measure the impact of its social media use. Social media data – as part of the big data landscape – has

JVWR: MuniGov 2.0, A New Residency Requirement: Local Government Professionals in Second Life

Michelle Garder, Pam Broviak, Bill Greeves and I have just published a paper in the Journal of Virtual World Research. Here is the abstract and link to the pdf file: The virtual world Second Life allows social interactions among avatars  – online representations of real-life people – and is slowly adopted in the public sector

Navy recommends LinkedIn for employees

            I came across this SlideShare presentation today via FedScoop and think it is worth sharing: The Navy recommends to use LinkedIn (I assume as opposed to Facebook) as a way to tell the story of the Navy in an online environment where professionals share information. They recognize that many thousands

OpenGovRD: Towards an “Open Public Administration Commons”

Day 2 of the OpenGovRD workshop started with a session to collect open-ended research questions that the academics in the room can tackle. We reviewed our initial wish-list of what research on Open Government should look like. Some of the keywords people in the room used to describe OG research included: interdisciplinary, rigorous, robust, actionable,

Academic networking & social media

I recently presented my ideas on why academics should tweet and blog too at a symposium at Syracuse University called “Tenure Track Dream Team”. A little over 140 students who are currently on the job market attended the day – about 8-10 were actively using Twitter and 2-3 tweeted during the conference. I focused my

Govt 2.0: From Tools to Policy to Convergence (crossposting)

Crossposted from Bill Greeves’ blog: As I think back over the past two years, specifically with my involvement in the world of Government 2.0, I can’t help but think its adoption has coalesced into three phases. Nearly all of us have experienced some aspect of Phase I: Tools. What is Government 2.0? How does Twitter

James Fowler on the Colbert Report

James Fowler talks about the strong influence of social networks and how they affect our lives: The Colbert Report Mon – Thurs 11:30pm / 10:30c <td style='padding:2px 1px 0px 5px;' colspan='2'James Fowler http://www.colbertnation.com Colbert Report Full Episodes Political Humor Economy

It’s not all about Facebook…

The following graphic from Vinco’s blog shows the “World Map of Social Networks” and even though Facebook seems to be dominant, there are a lot of regions around the world where it’s not all about Facebook:

A Call for Papers on Twitter networks at the 2010 Sunbelt Social Networks Conference

At the 2010 International Sunbelt Social Networks Conference, to take place at Riva del Garda, Trento, Italy, from June 29 to July 4, 2010, we intend to organize a session on Twitter networks. We are looking for papers with empirical evidence using the social networking and micro-blogging service Twitter.com. Twitter has become one of the

DDoS targeted one Twitter user – related to Russia-Georgia conflict

DDoS target on Twitter Originally uploaded by Ines Mergel. Several sites report this morning, that the distributed denial of service attack on Twitter, potentially also on Facebook, YouTube, Google, Livejournal and other social networking services, was targeted towards only one user: an outspoken critic of the ongoing Russian-Georgian conflict. Millions of users worldwide received emails