Twitter transparency report released

Twitter released its first Transparency Report highlighting the number of times they received: government requests for user information, government requests to withhold content, and DMCA takedown notices from copyright holders. The report shows that the U.S. government has asked Twitter 679 times to reveal user information since January 2012, followed by Japan with 98 and

New IBM report: Working the Network – A Manager’s Guide for Using #Twitter in Government

Here is the executive summary of the report: Twitter—a microblogging service that allows for short updates of 140 characters—has grown to over 540 million registered accounts as of early 2012.News organizations, corporations, and the U.S. government have adopted this new practice as an innovative form of interaction with their stakeholders. Many government agencies maintain at

Presidential Memo: Managing online records beyond paper and filing cabinets

Today, President Obama published a new presidential memo building on the efforts of the Open Government Directive he encourages departments and agencies to save money by providing government records in digital format – instead of “paper and filing cabinets”. From the White House blog: The new effort calls for reports, by each agency head, describing their

National Archives & FourSquare use: Walk in the Footsteps of the Presidents

I recently attended a webinar hosted by GSA’s Web Manager University who is hosting a series of New Media Talks. I attended a talk by Charles Birnbaum, who is responsible for Business Development and Partnerships at FourSquare.com. on the use of FourSquare in government. He was accompanied by Jill James, social media lead at the

IBM report: Using Wikis in Government: A Guide for Public Managers

IBM The Center for Business in Government has just published my first research report on “Using Wikis in Government: A Guide for Public Managers” in their Using Technology section. You can download a pdf version of the report here. Here is a short description of the report from the IBM website: Public leaders face the

Data.gov in the classroom: Government 2.0 syllabus

Data.gov in the classroom features resources for K-12, Universities, and Education in the World. Among them is Karim Lakhani’s Data.gov case study developed at Harvard Business School, Beth Noveck’s Democracy Design Workshop Do Tank, and now also my Government 2.0 syllabus. I have been teaching this class for the last three years and the online

PA Times: Government 2.0 revisited – Social Media Strategies in the Public Sector

The ASPA PA Times Summer Issue just came out with a special issue on social media and Web 2.0. Here is the text I originally submitted to the editors. It is printed on p. 7 & 10: Government 2.0 revisited – Social Media Strategies in the Public Sector Government 2.0 – or the use of

Open Government Plans on Transparency, Participation and Collaboration

Federal agencies and departments had to publish their (draft) plans of their proposed changes to increase transparency, participation and collaboration as part of the Whitehouse’s Open Government Initiative last week. As Beth Noveck, United States Deputy Chief Technology Officer and Director of the White House Open Government Initiative (OSTP) writes on the Whitehouse blog: The

Whitehouse Open Government brainstorming map

On debategraph.org, an interactive Wiki was created to display the brainstorming process of the Whitehouse’s Open Government dimensions:

Transparency: WaPo launches POTUS tracker

The Washington Post has just launched the “POTUS tracker” to follow President Obama’s meeting schedule: Every day President Obama meets with key members of his administration, Congress, foreign dignitaries, interest groups and regular citizens. Use our interactive database to track how Obama is spending his time, what issues are getting the most attention and who